Elevation Supply Company (ESC) values the relationship we have with our customers. We also take your privacy and the information you share with us very seriously. Within this page, we outline our privacy policy, the information we gather, and how we use it. We value the trust you place in ESC with your information. If you have any questions about our privacy policy, please contact us directly. We choose to safeguard your shared information with us in the following ways.
Types of Data & Information We Collect:
ESC gathers your personal information to provide exceptional customer service, communicate product offers, sales, and promotions that we feel would be of interest to you, customize our communications, and improve our customer experience across all channels. The types of personal information we gather from you are as follows:
Purchases
When you place an order you provide us with your name, email, phone number billing/shipping address, and payment information. This information is collected during the checkout process online, or in person at one of our events.
Form Submissions
While submitting information on the website, you are providing us with your contact information to return communications and any other specific form related answers. This can include names, emails, phone numbers, social media handles, age, and more. Forms include team signups, warranty claims, returns, and more. All form fields are optional, except for main contact communication entry fields such as email, phone, and name. You have the right to refuse to complete a form or contact us with your information in another manner.
Emails & Email Subscriptions
When signing up for specials, services, or newsletters you provide us with your name and email information to be contacted back with said communications at a later date. Additionally, any direct emails to ESC you are providing your name, email, and details outlined within the communications.
Online User Data & Analytics
When interacting with ESC online, we collect website and social analytical information from your brand engagement. This can include brand interaction and engagement, page views, product visits, IP addresses, cookie identifiers, or other tracking technologies such as pixels, end-user website activity, and shopping cart status information. Additionally, we may collect hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising.
Purchase Comments & Reviews
When you provide a purchase review or leave a comment, we collect your name, email and review information in regards to product and service feedback.
How we use Personal Information:
ESC is leveraging your shared data to further enhance your experience. During checkout, we utilize your personal information to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications that we believe may be of interest to you. We leverage your browsing information to provide you with a more personal and specialized brand interaction experiences. We may also leverage cookies to expedite your checkout process and to show you more meaningful information. When you visit our site, third parties (such as AdRoll) may place cookies on your browsers for targeted advertising purposes.
Your Rights For Your Personal Data:
If you would like to discontinue receiving communications from ESC, we always offer an email opt-out where you can unsubscribe from email communications at any time. You can also opt-out of seeing personalized ads from AdRoll (and other companies) using the NAI opt-out tool here. Please note you will still see ads even if you opt-out, but they will not be personalized by AdRoll. You can also opt-out of any 3rd party tools we are using by following the directions at the Digital Advertising Alliance and the Network Advertising Initiative. You may also request that we erase any personal data we hold about you as a result of orders or processing of payments.
What We Don’t Do With Your Personal Information:
We will never sell to share your personal information with anyone intentionally. We value you as a customer, and we will protect the information you provide and leverage it only for internal use and to enhance your experience with our products and services.
Website Promotional Policies
Promotional Discount Code Terms
- Pro Form Codes.
- Friends and family discount codes.
- Comp codes.
Promotional Discount Code Terms
- Valid for one-time use on escgloves.com / elevsc.com.
- Can only be applied to ESC merchandise.
- Only one promo code may be used per transaction.
- Cannot be combined with any other offer or promo code.
- Value of promo code may not exceed value of product or transaction.
- Not valid toward tax or shipping cost.
- Cannot be sold, exchanged for cash, or transferred.
- Elevation Supply Company reserves the right to reject any promotional code or otherwise limit the number of promo codes being used in a transaction.